Managed Services & Support
We manage your IT on a contract, from a website and Microsoft 365 for a small team to IT for thousands of users.
Managed Services means we look after your infrastructure instead of, or working with, an in-house IT team, on a contract basis.
It can be as simple as looking after your website and Microsoft 365 for a business of two. At the other end, we can support a whole organisation and coordinate security, identity, device management, equipment lifecycles, network infrastructure, secure access and passwordless sign-on for thousands of users, working between several IT teams who deal with the day-to-day issues.
Instead of, or alongside, your IT team
We can run something completely for you, or supply and maintain a solution and help coordinate the big things while your own team deals with the day to day.
Agreed in writing
A contract can include service level targets for response, an allowance of hours or tickets, and a fixed regular fee. Response times are agreed with each customer.
Fair once the allowance is used
After the included allowance runs out, contract customers pay a discounted hourly rate.