One of a kind: the Unified Hybrid Platform for your business. Keep it moving with Serlix UHP.
No per-user pricing for up to 50 users.
Customers
One complete record for every customer, personal or business, with their whole history in one place.
Learn more →Quotes & Invoicing
Quote, approve, invoice and refund, all from one place and without retyping.
Learn more →Tickets
Every job and request in one place, with the whole story of each one on a single timeline.
Learn more →Appointments
Book visits and jobs against a ticket, check people in and out, and bill the time on site.
Learn more →Worksheets
Checklists that make sure the job is done properly, and recorded step by step.
Learn more →Shifts and Time Clock
Time clock, timecards, rota and leave, so your team's hours are looked after.
Learn more →POS and Register
A till you lay out yourself, with the register counted in and out and every sale tied into your records.
Learn more →Stock
Know what you have, what it costs, what it earns and when to reorder.
Learn more →Payments
Every payment recorded, every receipt on file, and vouchers you can issue, scan and track.
Learn more →Reports
Reports that sit alongside the part of the business they report on.
Learn more →Analytics
Seventeen live views of your business. Pick any period, spot the trends and find the answer in a few clicks.
Learn more →Contracts and SLAs
Support contracts, warranties and service levels, with the clock watched for you.
Learn more →Smartcard Management
Request, approve, issue, suspend and revoke sign-in smartcards, with a record of every step.
Learn more →Customer Portal
A branded site where your customers help themselves, any time of day.
Learn more →Data Protection
Data protection built into the platform, so a data request is a routine job rather than a scramble.
Learn more →
Serlix brings customers, tickets, appointments, quotes, invoices, payments, point of sale, stock, staff time, contracts, analytics and more into one platform, with one record for every customer. You choose the modules you need and leave out the ones you do not.
It is designed for businesses in the UK and the EU and EEA. Your business name, logo, colours and wording appear throughout, because they are settings rather than something we hard-wire.
Pick and mix
Choose the modules that suit your business. Menus and pages for modules you do not use simply are not there.
One record per customer
Tickets, quotes, invoices, appointments, contracts and consent all connect to the same customer.
Tickets at the centre
Quotes, invoices, appointments and property attach to a ticket, and the whole story sits on one timeline.
Paperwork that stays right
A sale at the till is an invoice from its first line. Paid records are never edited, only reversed, and every change is audited.
Analytics built in
Seventeen views of how your business is doing, with comparisons, targets and CSV export.
Data protection built in
A Data Protection hub for UK GDPR requests, a breach register, a full audit trail and an EU mode.
Permissions that fit you
Roles and access are fully customisable, and the server enforces them, not just the screen.
Help along the way
A guided tour for new users, and notifications for staff by email and on their phone.
UK-based support
Friendly UK-based support, for UK-based customers.
Made for your business
- Rates, currency, numbering, branding, payment methods and permissions are settings, not code.
- Every document starts with your logo and business details in a proper letterhead.
- Your customers get their own branded portal, and your staff get views that work on a phone.
- Sign in with single sign-on or a username and password, and use smartcards where you want them.
- Written for the UK and EU and EEA, with English first.
